<?
$MESS["SUP_F_HOLD_ON"] = "Request on hold";
$MESS["SUP_LAST_MESSAGE_DATE_EX"] = "Priority";
$MESS["SUP_LAST_MESSAGE_DATE"] = "Answer date";
$MESS["SUP_FILTER"] = "Show / Hide filter";
$MESS["SUP_GUEST_ID"] = "User ID in the statistics module";
$MESS["SUP_TICKETS_TITLE"] = "Trouble tickets";
$MESS["SUP_WRONG_DATE_CREATE_FROM"] = "Please enter the correct \"from\" date for the \"Creation date\"";
$MESS["SUP_WRONG_DATE_CREATE_TILL"] = "Please enter the correct \"till\" date for the \"Creation date\"";
$MESS["SUP_FROM_TILL_DATE_CREATE"] = "The \"till\" creation date must be greater than the \"from\" creation date in the filter";
$MESS["SUP_WRONG_DATE_TIMESTAMP_FROM"] = "Please enter the correct \"from\" date for the \"Modification date\"";
$MESS["SUP_WRONG_DATE_TIMESTAMP_TILL"] = "Please enter the correct \"till\" date for the \"Modification date\"";
$MESS["SUP_FROM_TILL_DATE_TIMESTAMP"] = "The \"till\" modification date must be greater than the \"from\" modification date in the filter\"";
$MESS["SUP_WRONG_DATE_CLOSE_FROM"] = "Please enter the correct \"from\" date for the \"Close date\"";
$MESS["SUP_WRONG_DATE_CLOSE_TILL"] = "Please enter the correct \"till\" date for the \"Close date\"";
$MESS["SUP_FROM_TILL_DATE_CLOSE"] = "The \"till\" close date must be greater than the \"from\" close date in the filter\"";
$MESS["SUP_MESSAGES1_MESSAGES2"] = "The \"from\" message field must be less than the \"till\" message field in the filter";
$MESS["SUP_F_ID"] = "Request ID";
$MESS["SUP_F_SITE"] = "Sites";
$MESS["SUP_F_LAMP"] = "Indicator";
$MESS["SUP_RED"] = "red";
$MESS["SUP_GREEN"] = "green";
$MESS["SUP_YELLOW"] = "yellow";
$MESS["SUP_GREY"] = "grey";
$MESS["SUP_GREEN_S"] = "green (S)";
$MESS["SUP_ALL"] = "(all)";
$MESS["SUP_F_DATE_CREATE"] = "Created";
$MESS["SUP_F_TIMESTAMP"] = "Modified";
$MESS["SUP_F_CLOSE"] = "Closed/Open";
$MESS["SUP_YES"] = "yes";
$MESS["SUP_NO"] = "no";
$MESS["SUP_F_TITLE"] = "Subject";
$MESS["SUP_F_MESSAGES_1_2"] = "Messages";
$MESS["SUP_TILL"] = "till";
$MESS["SUP_F_OWNER"] = "Author";
$MESS["SUP_F_PROBLEM_TIME_1_2"] = "Problem time (min.)";
$MESS["SUP_PROBLEM_TIME"] = "Problem time";
$MESS["SUP_DAYS"] = "d.";
$MESS["SUP_HOURS"] = "h.";
$MESS["SUP_MINUTES"] = "min.";
$MESS["SUP_F_CREATED_BY"] = "Created by";
$MESS["SUP_F_RESPONSIBLE"] = "Responsible";
$MESS["SUP_F_CATEGORY"] = "Category";
$MESS["SUP_F_CRITICALITY"] = "Priority";
$MESS["SUP_F_DIFFICULTY"] = "Difficulty level";
$MESS["SUP_F_STATUS"] = "Status";
$MESS["SUP_F_MARK"] = "Answer rate";
$MESS["SUP_PAGES"] = "Tickets";
$MESS["SUP_LAMP"] = "Ind.";
$MESS["SUP_LANG"] = "Language";
$MESS["SUP_DATE_CREATE"] = "Author";
$MESS["SUP_TIMESTAMP"] = "Modified by";
$MESS["SUP_OWNER"] = "Created by";
$MESS["SUP_TITLE"] = "Subject";
$MESS["SUP_RESPONSIBLE"] = "Responsible";
$MESS["SUP_RESPONSIBLE_SHORT"] = "Resp.";
$MESS["SUP_MESSAGES"] = "Msg.";
$MESS["SUP_CATEGORY_SHORT"] = "Cat.";
$MESS["SUP_CATEGORY"] = "Category";
$MESS["SUP_SITE_ID_SHORT"] = "Site";
$MESS["SUP_SITE_ID"] = "Site";
$MESS["SUP_CRITICALITY_SHORT"] = "Priority";
$MESS["SUP_CRITICALITY"] = "Priority";
$MESS["SUP_DIFFICULTY"] = "Difficulty level";
$MESS["SUP_STATUS_SHORT"] = "St.";
$MESS["SUP_STATUS"] = "Status";
$MESS["SUP_MARK_SHORT"] = "Rat.";
$MESS["SUP_MARK"] = "Rating";
$MESS["SUP_OPENED"] = "open";
$MESS["SUP_CLOSED"] = "closed";
$MESS["SUP_EDIT_TICKET"] = "Edit ticket";
$MESS["SUP_EDIT"] = "Modify";
$MESS["SUP_DELETE_TICKET"] = "Delete ticket";
$MESS["SUP_DELETE_TICKET_CONF"] = "Are you sure you want to delete the ticket?";
$MESS["SUP_DELETE"] = "Delete";
$MESS["SUP_REQUESTOR"] = "From";
$MESS["SUP_MODIFIED_BY"] = "Modified by";
$MESS["SUP_F_MODIFIED_BY"] = "Modified by";
$MESS["SUP_F_MESSAGE"] = "Message";
$MESS["SUP_F_TITLE_MESSAGE"] = "Message subject and text";
$MESS["SUP_VIEWED"] = "viewed";
$MESS["SUP_F_SOURCE"] = "Source";
$MESS["SUP_F_TICKET_TIME"] = "Problem solving duration (days)";
$MESS["SUP_ACTION"] = "Action";
$MESS["SUP_CLOSE"] = "Close";
$MESS["SUP_CLOSE_NOTIFY"] = "Close and notify";
$MESS["SUP_OPEN"] = "Open";
$MESS["SUP_OPEN_NOTIFY"] = "Open and notify";
$MESS["SUP_EMAIL_NOTIFY"] = "Notify";
$MESS["SUP_MARK_SPAM"] = "Mark as spam";
$MESS["SUP_MAYBE_SPAM"] = "Mark as a possible spam";
$MESS["SUP_MARK_SPAM_DELETE"] = "Mark as spam and delete";
$MESS["SUP_UNMARK_SPAM"] = "Unmark spam tickets";
$MESS["SUP_F_SPAM"] = "Certain spam";
$MESS["SUP_F_SPAM_MAYBE"] = "Possible spam";
$MESS["SUP_SPAM"] = "spam";
$MESS["SUP_CONF_ACTION_CLOSE"] = "Are you sure you want to close selected tickets?";
$MESS["SUP_CONF_ACTION_OPEN"] = "Are you sure you want to open selected tickets?";
$MESS["SUP_CONF_ACTION_DELETE"] = "Are you sure you want to delete selected tickets?";
$MESS["SUP_CONF_ACTION_MARK_AS_SPAM"] = "Are you sure you want to mark selected tickets as spam?";
$MESS["SUP_CONF_ACTION_MARK_AS_SPAM_DELETE"] = "Are you sure you want to mark as spam and delete selected tickets?";
$MESS["SUP_CONF_ACTION_MARK_AS_MAYBE_SPAM"] = "Are you sure you want to mark selected tickets as possible spam?";
$MESS["SUP_CONF_ACTION_UNMARK_SPAM"] = "Are you sure you want to unmark selected spam tickets?";
$MESS["SUP_SELECT_TICKET"] = "Please select tickets to which you want to apply this or that action.";
$MESS["SUP_F_SUPPORT_COMMENTS"] = "Comments";
$MESS["SUP_SUPPORT_COMMENTS"] = "Comments";
$MESS["SUP_AUTO_CLOSE_DAYS"] = "Auto-close";
$MESS["SUP_AUTO_CLOSE"] = "auto-close: #DAYS# d.";
$MESS["SUP_F_AUTO_CLOSE_DAYS_LEFT"] = "Days before auto-close";
$MESS["SUP_F_SLA"] = "Support level";
$MESS["SUP_SLA"] = "Level";
$MESS["SUP_SLA_SHORT"] = "SLA";
$MESS["SUP_OVERDUE"] = "overdue!";
$MESS["SUP_EXPIRING"] = "expiring!";
$MESS["SUP_F_OVERDUE_MESSAGES_1_2"] = "Overdue messages";
$MESS["SUP_ONLINE"] = "online";
$MESS["SUP_ONLINE_ALT"] = "Users viewed the ticket for the last #TIME#";
$MESS["SUP_SORT_BY"] = "Sort by";
$MESS["SUP_SORT_BY_DEFAULT"] = "< by default >";
$MESS["SUP_SORT_ID"] = "ID";
$MESS["SUP_SORT_SITE_ID"] = "site";
$MESS["SUP_SORT_LAMP"] = "indicator";
$MESS["SUP_SORT_IS_OVERDUE"] = "flag \"overdue\"";
$MESS["SUP_SORT_IS_NOTIFIED"] = "flag \"expiring\"";
$MESS["SUP_SORT_DATE_CREATE"] = "creation date";
$MESS["SUP_SORT_TIMESTAMP"] = "modification date";
$MESS["SUP_SORT_DATE_CLOSE"] = "closing date";
$MESS["SUP_SORT_OWNER"] = "author";
$MESS["SUP_SORT_MODIFIED_BY"] = "modified by";
$MESS["SUP_SORT_TITLE"] = "subject";
$MESS["SUP_SORT_RESPONSIBLE"] = "responsible person";
$MESS["SUP_SORT_MESSAGES"] = "number od messages";
$MESS["SUP_SORT_CATEGORY"] = "category";
$MESS["SUP_SORT_CRITICALITY"] = "priority";
$MESS["SUP_SORT_SLA"] = "support level (SLA)";
$MESS["SUP_SORT_STATUS"] = "status";
$MESS["SUP_SORT_MARK"] = "answers rate";
$MESS["SUP_SORT_ONLINE"] = "online";
$MESS["SUP_SORT_SUPPORT_COMMENTS"] = "comments";
$MESS["SUP_SORT_AUTO_CLOSE_DAYS_LEFT"] = "days till auto-closing";
$MESS["SUP_DESC_ORDER"] = "by descending";
$MESS["SUP_ASC_ORDER"] = "by ascending";
$MESS["SUP_DIFFICULTY_1"] = "Difficulty";
$MESS["SUP_F_CLIENT_GROUP"] = "Techsupport client group";
$MESS["SUP_F_SUPPORTTEAM_GROUP"] = "Techsupport team group";
$MESS["SUP_F_COUPON"] = "Coupon";
$MESS["SUP_COUPON"] = "Coupon";
$MESS["SUP_DEADLINE"] = "Deadline";
$MESS["MAIN_ADMIN_LIST_SELECTED"] = "Selected:";
$MESS["MAIN_ADD"] = "Add";
$MESS["MAIN_ADMIN_LIST_CHECKED"] = "Checked:";
$MESS["MAIN_FIND"] = "Find";
$MESS["MAIN_FIND_TITLE"] = "Enter text to search for";
$MESS["SUP_EXACT_MATCH"] = "Use exact match";
$MESS["SUP_ADD"] = "Add";
$MESS["SUP_TICKET_STATUS"] = "Ticket status";
$MESS["SUP_RED_ALT"] = "your counterpart replied to the ticket last time (you are responsible)";
$MESS["SUP_YELLOW_ALT"] = "your counterpart replied to the ticket last time (you are not responsible)";
$MESS["SUP_GREEN_ALT"] = "you who replied to the ticket last time";
$MESS["SUP_GREEN_S_ALT"] = "helpdesk staff member answered the ticket last time";
$MESS["SUP_GREY_ALT"] = "ticket closed";
?>