"#SITE_DIR#support/", "SUPPORT_EDIT" => "", "SUPPORT_MAX_FILESIZE" => "300", "ONLINE_INTERVAL" => "300", "DEFAULT_VALUE_HIDDEN" => "N", "NOT_IMAGE_EXTENSION_SUFFIX" => "_", "NOT_IMAGE_UPLOAD_DIR" => "support/not_image", "DEFAULT_AUTO_CLOSE_DAYS" => "7", "MAX_FILESIZE" => "0", "VIEW_TICKET_DEFAULT_MODE" => "view", "ONLINE_AUTO_REFRESH" => "60", "TICKETS_PER_PAGE" => "50", "SHOW_COMMENTS_IN_TICKET_LIST" => "Y", "MESSAGES_PER_PAGE" => "50", "SUPERTICKET_COUPON_FORMAT" => "SUP-COU-##########", "SOURCE_MAIL" => "email", "SUPPORT_OLD_FUNCTIONALITY" => "Y", "SUPPORT_DEFAULT_SLA_ID" => 1, "SUPPORT_CACHE_DAYS_BACKWARD" => 50, "SUPPORT_CACHE_DAYS_FORWARD" => 50, ); ?>