GetCurPage()."?TICKET_ID=".$TICKET_ID."&OWNER_USER_ID=".intval($OWNER_USER_ID)."&lang=".LANGUAGE_ID ."&ONLINE_AUTO_REFRESH=".intval($ONLINE_AUTO_REFRESH); require($_SERVER["DOCUMENT_ROOT"]."/bitrix/modules/main/include/prolog_popup_admin.php");?> ExtractFields(); ?> '' ? $mode : false; CTicket::UpdateOnline($TICKET_ID, false, $mode); $rs = CTicket::GetOnline($TICKET_ID); while ($ar = $rs->GetNext()) : $is_support = ""; if (intval($OWNER_USER_ID)==$ar["USER_ID"]) $is_support = "N"; elseif(CTicket::IsSupportTeam($ar["USER_ID"]) || CTicket::IsAdmin($ar["USER_ID"]) || CTicket::IsDemo($ar["USER_ID"])) $is_support = "Y"; ?>